At Reciprocal, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal information. By using or accessing our Site and/or Services in any manner, you acknowledge that you accept the practices and policies outlined below and herby consent that we will collect, use and share your information as described in this Privacy Policy.
Your use of Reciprocal’s Site and Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms used in this Policy without defining them have the definitions given to them in the Terms of Use.
This Privacy Policy outlines how Reciprocal collects, uses, discloses, and safeguards Personal Data obtained through our Site and Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Sources of Personal Data
Third Parties
- Vendors: We may use analytics providers such as Google Analytics to analyze how you interact and engage with the Site or Services.
- Advertising Partners: We may receive information about you from vendors who assist us with marketing or promotional services related to how you interact with our Site, applications or communications.
Your Personal Data will be retained for the time necessary in relation to the purpose(s) for which such information is processed. For example, we may retain limited amounts of your Personal Data to ensure compliance with a legal obligation to which we are subject or to market specific products and services. If you are an investor, your Personal Data will be processed for as long as you remain an investor with us, and when you are no longer an investor, we will continue to process your Personal Data which has a minimal privacy impact for the time which is necessary in relation to the purpose(s) for which such information is processed.
Automatically Collected Information
- Usage Data: Information about your interaction with our Site and Services, including your IP address, browser type, device type, and pages visited.
- Cookies: We use cookies and similar tracking technologies to collect data about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through our Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on our Site without permission.
How We Use Your Personal Data
- Communication: To communicate with you, respond to inquiries, and provide updates about our Services.
- Analytics: To analyze and improve our Site's performance, user experience, and content.
Disclosure of Your Information
We may share your Personal Data in the following situations:
- Service Providers: We may share your information with third-party service providers as noted above who assist us in operating our Site, conducting business, or providing services to you.
- Legal Compliance: When required by law or in response to legal process, we may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.
We do not disclose any Personal Data we collect, as described above, about our current or former investors to anyone other than to administrators, custodians, banks and service providers (including but not limited to our IT service providers, email archivists and CRM system providers) in connection with the administration, processing and servicing of customer accounts or to our accountants, attorneys and auditors (all such persons, collectively, “Third Parties”), or otherwise as required by law.
Your Rights and Choices
You have the right to receive confirmation from us as to whether or not we are processing your Personal Data and, if so, to obtain a copy of that Personal Data, as provided for by applicable law. You also have the right to obtain the rectification of inaccurate Personal Data without undue delay. You can exercise these rights by contacting us at [email protected].
Data Security
We implement reasonable security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction.
The California Consumer Privacy Act of 2018, California Civil Code Sections 1798.100 et seq. (CCPA) additionally affords data protection rights to persons who are California residents, following a verifiable request, and under certain circumstances:
- the right of access—twice in a 12-month period, free of charge—to the 12-month period prior to the request, the categories and specific pieces of Personal Data Reciprocal has collected about the person, the categories of sources from which the Personal Data is collected, the business purpose for collecting the Personal Data; and
- the right to delete Personal Data under certain circumstances.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties’ direct marketing purposes. In order to submit a request, please contact [email protected].
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intent to license or sell Personal Data. You can exercise this right by contacting us at [email protected]. Please not that we do not currently sell your Personal Data as defined in Nevada Revised Statutes Chapter 603A.
Changes to this Privacy Policy
We constantly try to improve our Site and Services, so may need to change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. Your continued use of our Site and Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
